Privacy Policy

Effective Date: 29 July 2025
Business Name: The Blue Room Gold Coast
Website: www.theblueroomgoldcoast.com.au

1. Overview

The Blue Room (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

2. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Social media handles (if shared)

• Booking and session information

• Payment or invoicing details

• Feedback, testimonials, and reviews

We also collect non-identifiable data via cookies and analytics tools to improve user experience.

3. How We Collect Your Information

We collect personal information directly when you:

• Fill out a contact or booking form

• Subscribe to our newsletter or mailing list

• Make an enquiry via email or social media

• Participate in a recorded session or podcast

• Use our website (via cookies or tracking tools)

4. Why We Collect Your Information

We collect and use your personal information for the following purposes:

• To manage bookings and studio sessions

• To communicate with you about your enquiries or services

• To send promotional offers, tips, or updates (if opted-in)

• To improve our website and services

• To comply with legal and tax obligations

5. Disclosure of Information

We may share your information with trusted third parties such as:

• Payment gateways (e.g., Square)

• Email marketing services (e.g., Mailchimp)

• Service providers who support our website or business
  We will never sell your personal information to third parties.

6. Storage and Security

Your information is stored securely using industry-standard systems. We take reasonable steps to protect personal data from misuse, interference, loss, or unauthorised access.

7. Cookies & Analytics

Our website may use cookies and third-party analytics tools (like Google Analytics) to collect non-identifying data such as location, pages viewed, and time spent on site. You can adjust your browser settings to refuse cookies.

8. Your Rights

You have the right to:

• Access or correct your personal information

• Opt-out of email marketing at any time

• Request deletion of your data (where legally permissible)

To make a request, please contact us at:
📧 hello@theblueroomgoldcoast.com.au

9. Third-Party Links

Our website may include links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of these external websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us:

The Blue Room
📍 8 Ferry Road, Southport QLD 4215
📧 events@gallery8.com.au